Not at fault accident
Free replacement vehicle*
If you are involved in a car accident that was not your fault, you are legally entitled to a comparable replacement vehicle at no cost to you, even if you do not have insurance. Access Rent-A-Car will assist you in securing a replacement vehicle, provided you can supply the insurance details of the responsible party for cost recovery.
To get started, complete our application form, and our team will get back to you within 24 hours after checking your eligibility. For any questions please do not hesitate to contact us on 08 8340 0400.
How does the process work?
1
Submit Application
Submit your application and we will check your eligibility and get back to you within 24 hours.
2
Vehicle
Delivery
We will arrange to deliver a suitable car to you at an agreed time and location.
3
Updates on Repairs
During the rental process you will need to keep us informed of the status of your repairs or total loss settlement.
4
Vehicle Collection
Once your repairs or total loss settlement is received, we will arrange to collect the vehicle from you.
5
Cost
Recovery
We will initiate the cost recovery process from the at-fault driver or their insurance. In some cases, we may need your assistance.